FAQ

CuraBrace Support

Frequently Asked Questions

Find answers about CuraBrace products, features, everyday use, safety, shipping, and more.

About CuraBrace
What is CuraBrace?

CuraBrace creates wearable wellness products designed to bring targeted comfort into your everyday routine. Our products combine thoughtful, easy-to-use designs with technologies such as red light, heat, and vibration.

What types of products does CuraBrace offer?

CuraBrace offers wearable products designed for targeted areas of the body, including the neck, shoulders, back, waist, knees, wrists, hands, and ankles.

When will CuraBrace products be available?

CuraBrace is officially launching on October 30, 2026. Product availability may vary, so check individual product pages for the latest updates.

Products & Features
What features are available in CuraBrace products?

Features vary by product. Depending on the model, CuraBrace products may include red light therapy, heat, vibration, adjustable intensity levels, timers, and rechargeable cordless operation.

Check each product page for specific features and specifications.

Do all CuraBrace products have red light, heat, and vibration?

No. Features vary depending on the product and the area it is designed for. Some products combine red light, heat, and vibration, while others may include selected features only.

What is red light therapy?

Red light therapy uses specific wavelengths of light as part of a non-invasive wellness routine. CuraBrace incorporates red light technology into wearable designs, making it easy to include targeted light therapy in your everyday self-care routine.

What is the difference between red light and near-infrared light?

Red light and near-infrared light use different wavelengths of light. Selected CuraBrace products incorporate both technologies.

Exact wavelengths, LED configurations, and specifications vary by product and can be found on each individual product page.

Can I adjust the settings?

Many CuraBrace products include adjustable settings so you can personalize your experience. Available heat, vibration, light, intensity, and timer settings vary by model.

Are CuraBrace products cordless?

Many CuraBrace products are designed with rechargeable batteries for convenient cordless use.

Battery capacity, charging method, and operating time vary by model. Please check the individual product specifications for details.

Using Your CuraBrace
How often can I use my CuraBrace product?

Recommended session length and frequency may vary by product. Always follow the instructions provided with your specific CuraBrace product for recommended use.

Can I use CuraBrace while working or relaxing?

CuraBrace products are designed with everyday convenience in mind. Their wearable designs make them easy to incorporate into routines such as working at a desk, relaxing at home, or winding down after activity.

Always use the product according to its instructions and intended use.

How do I know which CuraBrace product is right for me?

Start by choosing the area where you want targeted support, then compare the available features and designs.

  • Neck & Shoulder
  • Back & Waist
  • Knee
  • Hand & Ankle

Individual product pages provide additional features and specifications to help you compare options.

How do I choose the right fit?

Fit and sizing vary depending on the product. Refer to the sizing and fit information provided on each individual product page before ordering.

How do I charge my CuraBrace product?

Charging methods vary by model. Rechargeable CuraBrace products include the appropriate charging information and accessories listed on their individual product pages and user instructions.

Safety & Compliance
Are CuraBrace products tested for safety and regulatory compliance?

Yes. CuraBrace products and components are evaluated to applicable safety and compliance standards based on the specific model and component.

Our current compliance documentation includes CE/EMC, FCC Part 15B, RoHS, IEC 62471 photobiological safety testing, ETL-listed power adapters, UL 1642 battery cell compliance, and UN 38.3 lithium battery transportation testing.

Relevant CuraBrace red-light therapy models are listed with the U.S. FDA under product code ILY, a Class II device category that is exempt from 510(k) premarket notification requirements.

Our manufacturing documentation also includes ISO 13485:2016 medical device quality management system certification.

Specific certifications, standards, and test documentation may vary by model and component.

Is CuraBrace a medical treatment?

CuraBrace products are designed to support everyday wellness and comfort. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Should I talk to a healthcare professional before using CuraBrace?

If you have an existing medical condition, reduced sensitivity to heat or light, use an implanted or external medical device, take medications that may increase light sensitivity, or are unsure whether a CuraBrace product is appropriate for you, consult a qualified healthcare professional before use.

How should I clean my CuraBrace product?

Cleaning instructions vary depending on the product and material. Always follow the care instructions provided with your specific CuraBrace product.

Do not immerse electronic components, batteries, controllers, or charging connections in water.

Orders & Shipping
Do you offer free shipping?

Yes. CuraBrace offers free standard shipping within the contiguous United States.

When will my order ship?

Shipping and estimated delivery times may vary depending on product availability and destination. Additional shipping information will be provided during checkout.

Do you ship internationally?

International shipping availability may vary by destination. If you are located outside the United States, please contact CuraBrace before placing your order to confirm shipping availability.

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